MICROSOFT AGE EMPIRES III DYNASTIES

Local Gauteng shipping is 1 - 2 days. We pride ourselves in getting ordered that are done before 11am to be shipped the same day.

National is between 2 - 4 days.

Excludes weekends and public holidays

General product warranty for items that are international, is 12 months. Refurbished items carry a 12 month warranty. This warranty applies unless otherwise listed by the supplier. All warranties are carried by the item supplier and PC SPOT is not involved in warranty decisions or processes. If you have a warranty issue, PC SPOT will let you know the procedure to follow:

1) in an email to info@pcspot.co.za, describe the issue, along with any supporting information, the item purchase date and order number

2) PC SPOT will create a RMA request to the supplier (1 - 2 days)

3) A request to courier the item back to the supplier will be initiated by PC SPOT

4) the supplier will investigate and test the item in question and a decision will be made: Repair, replace or refund (7 - 14 days). PC SPOT will communicate the decision and arrange for return of the item to end user.

5) should the item be found to be in working order, or mis-used or defective caused by not following working instructions, and the like, the supplier shall institute a restocking fee or refuse in totality to replace or refund the product. The return courier fees and assessment fees (around R250) will be charged to the end user

We provide the latest daily updated stock from the supplier, which is listed on the product page. Although we try our best to keep this as live as possible, sometimes the stock feed may not sync or show incorrect stock units.

For items that are 10 units or less, we suggest contacting us to check stock prior to ordering (info@pcspot.co.za or whatsapp 068 01 45678).

YES! For new users to PC SPOT please use PCSPOTNEWUSER as the coupon code when checking out to receive a once off discount.

Furthermore all Hardware/Tools have a further 5% discount automotically applied at checkout!

PC SPOT is a sole proprietor business owned and run as a small family startup. We have been vetted and partnered with prestigious and well known partners such as Shopmania, Pricecheck, Payfast, Bobshop and other business entities/national suppliers and brand owners that we deal with. Our reputation is top of mind and priority. Should you have any concerns please approach us at info@pcspot.co.za or call 068 01 45678.

There are 2 payment options available. We have partnered with Payfast to offer credit card, secure EFT and other payment methods for customers on PC SPOT. This is a secure portal run by Payfast - a well established and trusted payment platform in South Africa - for online payments. Payments done through Payfast are cleared with 5 minute to 1 hour, before we can start confirming you order.

We also have an EFT bank transfer option should you wish to deposit funds directly into our bank account. Please note EFT payments do have a clearance time-window of 24 hr - 48 hrs, before we can confirm payment and start working on your order.

1- An order is placed and we receive the order request

2- we acknowledge receipt of the order within 12 hours, as well as payment confirmation, and mark as processing - if payment is still outstanding the order will remain in pending stage - only once payment is confirmed does it move to processing

3- We confirm stock with suppliers and will communicate with you if there is stock issues. If the stock is not available we offer a full refund, and cancel the order. Once stock is confirmed, we fulfil the order by securing the stock

4- a courier is booked, and the courier information is emailed to you with the waybill number

5 - the courier pickups the ordered items and delivers to you.

From ordering to courier booking, if ordered before 11am Monday to Thursday, courier is booked the same day, with shipping done same or next day.

email: info@pcspot.co.za

Watsapp or call : 068 01 45678